FAQs
Location
Where is the Hotel Jardín Tecina located?
The Hotel Jardín Tecina is located in Playa de Santiago, a village in the municipality of Alajeró, in the south of La Gomera. It is situated on the Lomada de Tecina, just 10 minutes from La Gomera Airport and 40 minutes from the port of San Sebastián.
Where is the golf course?
Tecina Golf is located in Playa de Santiago, in the municipality of Alajeró (La Gomera), just 5 minutes from Hotel Jardín Tecina. It is situated in Lomada de Tecina, 10 minutes from the airport and 40 minutes from the port of San Sebastián.
Day Passes
Does the hotel offer day passes?
Hotel Jardín Tecina offers day passes for non-residents wishing to enjoy its facilities:
- Main Pool Day Pass
- Club Laurel Day Pass
To book, please contact the hotel reception. Payment is made on arrival.
Prices:
- Adults: €42.00 (€7 for use of towel, sun lounger and pool + €35 for refreshments)
- Children (4 to 12 years): €21.00 (€7 for use of towel, sun lounger and pool + €14 for refreshments)
Children must be accompanied by an adult at all times. The use of a towel is compulsory. A deposit of €20 per towel is required, refundable upon return.
In addition, access to the Ahemon Spa is available when booking the Main Pool Day Pass, subject to payment of the corresponding fee and subject to availability:
- €22 (full day)
- €12 (2 hours) per person
Check-in and check-out times
What are the check-in and check-out times?
- Check-in: from 3.00 pm
- Early check-in: from 11.00 am (subject to availability and at an additional cost)
- Check-out: by 11.00 am
- Late check-out: until 6.00 pm (subject to availability and at an additional cost)
Hotel + Ferry (Fred. Olsen Express)
Can I book a hotel + ferry package?
Hotel Jardín Tecina offers a special combined hotel + ferry rate with Fred. Olsen Express for guests staying at the hotel. During the online booking process, you first select your room. Once this is complete, the option to add the ferry will appear.
If it does not appear, the booking confirmation will display the link: “90% of your booking complete, click here to add the ferry”.
Luggage storage
Does the hotel have luggage storage?
Yes, Hotel Jardín Tecina offers free luggage storage both before check-in and after check-out. A receipt is issued to the guest for their luggage. In addition, the hotel has a complimentary changing room next to the gym, available for use after check-out.
Accessibility
Does the hotel have accessible rooms?
Yes, the hotel has accessible rooms in the Oasis and Armonía categories, located near reception. They are equipped with:
- Wide doors for wheelchairs
- Walk-in showers with a seat and grab rails
- Adapted toilets with grab rails
Accessible facilities:
- Main Pool and Club Laurel with hydraulic chairs
- Non-slip flooring
- Accessible toilets at Las Viñas, Reception, Ahemon Spa and Club Laurel
Other services:
- Barrier-free access at the main entrance
- Lift at Reception
- Reserved parking spaces for people with reduced mobility
Rooms
Are there extra beds for 3 people?
Triple rooms have a sofa bed instead of extra beds.
Can I choose a specific room?
Yes, through the My Room Service, which allows you to select the exact room number for an additional fee (payable up to 3 weeks in advance). Advance booking is required.
Swimming pools
How many swimming pools does the hotel have? Are they heated?
Hotel Jardín Tecina has 5 swimming pools, all of which can be heated. They are heated from November to April, with a maximum temperature of 24°C in accordance with Canary Islands regulations. The rest of the year they are at ambient temperature. The only saltwater pool is at Club Laurel.
What about the hot tubs?
The hot tubs are available exclusively to guests staying in the Pura Vida area (Villa Suites and Floresta) and are kept at the same temperature as the swimming pools.
Swimming pool opening hours:
- Summer: 10:00 am to 7:00 pm
- Winter: 10:00 am to 6:00 pm
Restaurants
How many restaurants does the hotel have?
Hotel Jardín Tecina has 7 restaurants:
- Las Viñas Buffet
- Gara Restaurant
- Alisios Barbecue
- La Tasca
- El Laurel
- La Trattoria
- Cueva para 2, an exclusive dining experience by prior reservation and subject to availability
Are there options for early check-out or late check-in?
Yes, the hotel offers:
- Early breakfast (05:00 – 07:00): coffee, pastries, bread, cold meats and fruit
- Cold dinner on request for arrivals after 22:00 (until 23:30)
Meal Plans
What meal plans does the hotel offer?
Hotel Jardín Tecina offers the following meal plans:
- Bed and breakfast
- Half board (excluding drinks)
- Full board (excluding drinks)
Drinks are charged to the room. The hotel does not offer an all-inclusive service.
Bars
How many bars does the hotel have?
Hotel Jardín Tecina has 4 bars:
- Pool Bar
- Beatriz Lounge Bar
- Kristina Hall Bar
- Laurel Club Bar
There is also a bar service at the Ahemon Spa and in the Pura Vida area.
Dress code
What is the dress code for dinner?
For dinner in the restaurants:
- Gentlemen and young people (aged 16 and over): long trousers, a T-shirt with sleeves or a polo shirt, and closed-toe shoes
- In summer (including September): smart shorts are permitted
Gym
Does the hotel have a gym?
Yes, the hotel has a gym equipped with modern machinery, open daily from 07:00 to 22:00.
Smoking areas
Is smoking permitted in the hotel?
Smoking is not permitted in the rooms, although it is allowed on the private terraces. Designated smoking areas:
- Viewing points
- El Lagar del Jardín
- Access to the Club Laurel lift
- Beatriz de Bobadilla Terrace
- Gara Restaurant Terrace
- Main entrance and promenade in front of the Club Laurel
Special diets and allergens
How are allergens and special dietary requirements managed?
All the hotel’s buffets and restaurants list the allergens in each dish. For special dietary requirements, we recommend contacting the Public Relations team in advance.
Events and conferences
What events can be held at the hotel?
Hotel Jardín Tecina organises all kinds of events: weddings, conferences, concerts, communions, amongst others. It offers indoor and outdoor spaces with a capacity of 35 to 160 people, adapted to different needs. For further information and bookings, please contact Public Relations.
Electric vehicles
Are there charging points for electric cars?
Yes, the hotel has charging points in the car park. Each user must use their own cable. To activate them, you must request a card from Reception.
Entertainment and activities
Does the hotel offer activities for children and adults?
Hotel Jardín Tecina offers a wide range of activities for both children and adults. From children’s activities to guided sports sessions and evening shows led by a specialist team. Available programmes: sports, children’s activities, shows, guided walks and Harmony & Fit.